Return policy

• We have a 14 day return policy on defects in products for exchange.
• If being exchanged for sizing please include $3.00 check for shipping
• Make sure you measure you pet's neck size to insure getting the right size or call us toll free 888-838-2169 to consult on how to measure properly.
• All products are returnable for refund if not used on the pet.
• We have a $3.00 dollar U.S. return fee for shipping and restocking and postage.
• Make sure you measure you pet's neck size to insure getting the right size or call us toll free 888-838-2169 to consult on how to measure properly.

Customer Satisfaction is our priority.

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Please call us if you have any questions!
Toll Free 888-838-2169 Local 813-920-1910 (F) 813-792-1418